Privacy Policy
1. Introduction
At Atelier Excellence, we attach paramount importance to the protection of your personal data and the confidentiality of your information.
This policy aims to inform you clearly and transparently about how we collect, use, store, and protect your data when you use our site atelier-excellence.com.
By accessing our site, you accept the terms of this policy.
2. Data Controller
Atelier Excellence
Established in Switzerland
contact@atelier-excellence.com
Atelier Excellence is responsible for the collection and processing of your personal data in accordance with the Federal Act on Data Protection (FADP).
3. Data Collected
We only collect data necessary for the purpose for which it is processed. This data may include:
a) Voluntarily Provided Data
- Information submitted via the contact form (name, first name, email, phone, message).
- Data shared during an exchange by email or via our social networks.
b) Automatically Collected Data
When you browse our site:
- Technical information: IP address, device type, browser, operating system.
- Usage data: pages viewed, time spent, traffic source, etc.
This data is collected anonymously for analysis and continuous improvement of the site.
4. Purposes of Processing
The collected data is used exclusively for:
- responding to your requests via the contact form;
- ensuring the proper functioning, security, and optimization of the site;
- analyzing audience and improving your browsing experience;
- communicating with you when you request it.
We do not sell or share your data with third parties for commercial purposes.
5. Third-Party Tools and Services
To ensure the reliability and performance of the site, we may use certain external services compliant with Swiss and European legislation:
Hosting
The site is hosted by a provider based in Switzerland, ensuring a high level of data security and confidentiality.
Social Networks and Advertising Tools
We may use tools such as Meta Pixel (Facebook) or LinkedIn Insight Tag to measure the reach of our advertising campaigns or social interactions. These tools may place cookies on your browser (see section 6).
6. Cookies
Our site uses cookies to improve user experience and analyze audience.
To learn more about their use and managing your preferences, please consult our Cookie Policy.
7. Data Retention
Your personal data is retained only for the period necessary for the purpose of processing:
- Contact form messages: up to 12 months after the last exchange.
- Analytical data: retained in anonymized form.
- Data related to professional exchanges: according to applicable Swiss legal requirements.
8. Data Security
We implement strict technical and organizational measures to protect your data:
- Secure connection via HTTPS/SSL
- Hosting on protected Swiss servers
- Regular backups and restricted data access
These measures aim to prevent any unauthorized access, loss, or undue disclosure.
9. Transmission to Third Parties
We only transmit your data to third parties when necessary:
- for the proper functioning of the site (hosting, maintenance, statistics),
- or for the provision of services you have requested.
These providers are contractually obliged to guarantee the confidentiality and security of the data they process on our behalf.
10. Your Rights
In accordance with the Federal Act on Data Protection (FADP), you have the following rights:
- Access to your personal data;
- Rectification of inaccurate data;
- Deletion of your data (“right to be forgotten”);
- Restriction or objection to processing.
To exercise these rights, please contact us at info@atelier-excellence.com
We will respond to your request within a reasonable timeframe in accordance with legal obligations.
11. External Links
Our site may contain links to other websites. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to consult their respective policies before transmitting personal information to them.
12. Policy Modifications
We reserve the right to modify this privacy policy at any time to take into account:
- legal developments;
- technological changes;
- or our own internal practices.
The date of the last update is always indicated at the bottom of this page.
13. Contact
For any questions or comments regarding this Privacy Policy, please contact us at the address indicated below.
Atelier Excellence – Switzerland
This document was updated on October 28, 2025.